Frequently Asked Questions

How long before I hear back from you?
We prioritize you whenever possible.

How soon can I meet with a therapist?
Sometimes, the same week. Part of it depends on what is most convenient for you.

Do you take insurance?
Yes, we do. This includes Blue Cross Blue Shield Empire, Cigna, Fidelis Care, Optum, Oscar, United Healthcare.
We are also an out-of-network provider for which we provide you a superbill. You would send that to your insurance.
We are also private pay / fee-for-service and have fees that are fairly priced. We do have a strict cancelation policy which helps us keep our fees moderately priced.

What services do you provide?
– Individual Counseling via Tele-therapy
– Couples Counseling via Tele-therapy
– Group Counseling via Tele-therapy
Note: Tele-therapy is like Skype but with a HIPAA compliant and encrypted platform. We send you a link; nothing to download

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